In the current era, technology has changed everything. Difficult work has also become easier due to technology. It has also made banking services easier including mobile banking or online banking. In today’s time, the transactions are easily done through digital wallet, NEFT / RTGS, UPI, Google Pay, Bhima App and other services.
All these mediums are the easiest ways to send or receive money, which are used by crores of people. Due to these facilities, it has become easier to transfer money but, mistakes are also becoming much more in this. Sometimes there is a mistake in typing the account number and you realize it when you have sent the money to the wrong bank account.
If the bank account number you typed by mistake is not available in the bank data, then all the money is returned to your bank account. But if the account number is present in the bank’s data, then that money will reach the account of the person to whom you sent it by mistake. So know what to do in such a situation.
Contacting the Branch Manager: In such a situation, you should first inform your bank via mail or call the bank immediately. If in some case your money has reached the bank account of unknown person in another bank or branch, then in that case only that bank can solve this problem. You should first inform your bank branch. Meet the manager privately. You should tell the bank the day of sending the money, the time of sending, your account number and the account number of the recipient.
Complain: When you have sent money to the wrong bank account, immediately complain in the branch where the person who received the money inadvertently has the account. No bank can withdraw money from the accounts of its customers unless the customer’s permission is given. Banks do not share information about their customers. Therefore, if you complain to the concerned bank or branch, in such a case, the bank will identify the customer and ask him to return the money which has been sent to him by mistake.
Legal Action: In some circumstances, on behalf of the bank, the person who received the money by mistake gets ready to return the money. But if the person receiving the money refuses to send the money, then the bank can take legal action and file a case against the account holder. You also have the right to take legal action on your behalf in such cases. So, if such a situation does not occur, then if you are a little aware, then it is a better condition.